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Post by stusco on Oct 9, 2019 17:42:06 GMT 1
Has anyone used oemmotorparts before I’ve ordered €40 worth of parts from them and not heard a peep since I’ve emailed them three times now and nowt in reply they are in Holland so I’m not wasting anymore money phoning them
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Post by JonW on Oct 9, 2019 22:51:06 GMT 1
How long has it been since you ordered?
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Post by stusco on Oct 10, 2019 15:20:24 GMT 1
Over a week
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Post by 4l04ever on Oct 10, 2019 15:55:24 GMT 1
There was feedback on Google for them where one customer had waited over three weeks and his stuff still had not turned up.
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Post by stusco on Oct 10, 2019 16:51:56 GMT 1
Looks like they’ve had a Philadelphia lawyer to write they’re terms and conditions I might never get my stuff or money back
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Post by midlifecrisisrd on Oct 10, 2019 17:58:48 GMT 1
I had a bit of a Google too and there is talk of when they can't get the parts for you they give you a credit, not a refund
Steve
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Post by 4l04ever on Oct 10, 2019 18:24:33 GMT 1
If you paid on a credit card, you could contact the credit card company...
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Post by stusco on Oct 10, 2019 18:41:01 GMT 1
I’ve paid through PayPal on my credit card so I’m going to contact PayPal first and see what happens
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Post by midlifecrisisrd on Oct 11, 2019 8:59:24 GMT 1
I’ve paid through PayPal on my credit card so I’m going to contact PayPal first and see what happens You are fine then, PayPal will sort if it goes t1ts up Covered up to 6 months so no hurry Steve |
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Post by JonW on Oct 11, 2019 10:19:17 GMT 1
I think a week is ok, sure the lack of comms is annoying but they could be away or your emails are going to spam etc. If you dont see anything after 3 weeks Id be onto paypal.
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