Pjme

[mellow]

Evening chaps.
Has anyone had any long turn around times from PJME?

I sent my barrel and crank to them and it was received by them on 22/05/19. I had not heard anything from Paul by the 06/06/19 so gave him a call to see what is happening. He said they are busy and promises to do it the following week.
That week has now passed and we are almost at the end of another week. I'm just wondering if anyone else has had this long a wait. Starting to get a bit concerned. I would ring him again but do not want to appear like i'm hassling him

[russpuss]

I’d not use them again, messed my x7 crank up twice

[4l04ever]

It took quite a few weeks for a friends cylinders to get bored...

Just ring him and tell him if he can't do them in the specified time then he should return them. :-)

[stusco]

He had my stuff for a while he said he was on holiday and only he works on barrels

[budgie]

I’ve had no quality problems with Paul’s work, however now tend to use Bruce at Grampian as turnaround is lightening quick and quality spot on....I have had cranks turned around same day.... ! Prices very good too....

[earthman]

Jun 19, 2019 21:47:49 GMT 1 russpuss said:

I’d not use them again, messed my x7 crank up twice

No way,...how come? Did you get it sorted in the end?

[russpuss]

Jun 20, 2019 7:41:06 GMT 1 earthman said:

Jun 19, 2019 21:47:49 GMT 1 russpuss said:

I’d not use them again, messed my x7 crank up twice

No way,...how come? Did you get it sorted in the end?

3rd time lucky, pressed bearing on wrong way, then used cheap seals.

[dusty350]

Longest I've waited is 10 days. Normally quicker than that. I've ordered a brand new crank from Paul in the past and it was ready to collect 4 days later - they have to build them up. Never had any problems - always top notch in my experience.
Give him a ring - they are good guys to deal with.

Dusty

[mellow]

I did ring dusty. He promised to get it done last week.🙄

[dusty350]

I'd chase it again if it were me. I don't see it as hassling them. You need your parts back and a month is long enough !

Dusty

[midlifecrisisrd]

Shouldn't take a month for anything.

That why I use Grampians. Next day service usually.

Sounds like a fight I'm having over a tyre from a well known company on EBay

F*ckers doing everything but replace/refund. There had the tyre back 6 weeks and even have a letter from Pirelli saying it's shagged - still not sorted 🤬

Steve

[veg]

You are the customer, and if they can't respond, can't keep to promises and see you as hassling them i would go elsewhere, however there may be a genuine reason?

[mellow]

Cheers men. I will give paul another call tomorrow afternoon

[mellow]

Update.
Made 6 calls to them this morning, all unanswered. Went for a ride. Rung them again when i got home about 2pm and spoke to a young lady who went off to check. She said Luke has been working on my stuff today and will call me in an hr.
At 4.34pm Luke called me and said it's all done, so I paid and the parts are supposed to be arriving to me Monday or Tuesday.

[pdxjim]

Squeaky wheel gets the grease.

[mellow]

I have NO Idea what that means

[dusty350]

Haha, I'd not heard that either. I'm guessing if you make yourself heard you get sorted out !
Luke is a good lad. I'm sure it's an oversight on their part - I know they are always really busy. Paul is a member on here too - they are good guys

Dusty

[mellow]

Is he? Should have pm'd him here if I knew🙂
All sorted now. Looking forward to the engine build as paint work is all done😎

[pdxjim]

Jun 21, 2019 22:07:51 GMT 1 mellow said:

I have NO Idea what that means

en.m.wikipedia.org/wiki/The_squeaky_wheel_gets_the_grease

[mellow]

thanks mate